User Terms and Conditions
These Terms and Conditions set out the rules that apply when you use the Vegas Mobile website and services. They explain the contractual relationship between you and us, the responsibilities that follow from opening and operating an account, and the general rules for playing, depositing and withdrawing. By registering or using our platform you agree to comply with these terms and any specific terms that apply to promotions or services shown on the site.
Account responsibilities
You are responsible for keeping your account details secure and for all activity that takes place under your account. Do not share your login details, and notify us immediately if you suspect unauthorised access. We may suspend, restrict or close accounts where we suspect fraud, money laundering, abuse of promotions, collusion or other prohibited activity.
Accounts are limited to one per person unless otherwise authorised. You must provide accurate personal information and update it if it changes. We may require identity checks, proof of address or additional documentation at any time and will not process withdrawals until verification is satisfactorily completed.
Eligibility requirements
To use our services you must be at least 18 years old and have the legal right to gamble in your jurisdiction. Access to the site may be restricted in certain countries and we reserve the right to refuse or limit access where required by law. If you are located in a restricted territory you must not attempt to create an account or place wagers.
Acceptable platform use
You must use the platform for lawful, personal gambling activity only. Prohibited behaviour includes using automated software or bots, attempting to manipulate games or results, chargebacks, providing false documentation and facilitating underage play. Abusive behaviour towards staff or other users, or repeated breaches of these terms, may lead to account suspension and forfeit of any active offers.
General bonus and promotion rules
Promotions and bonuses are subject to specific terms which will be published with each offer. Wagering requirements, eligible games, maximum conversion amounts and time limits apply as stated in those terms. Real balance funds are normally used before bonus funds unless specified otherwise. We may exclude certain payment methods from promotions and may void bonuses if a withdrawal is requested while a bonus is active.
Deposits and withdrawals
Available payment methods, minimum and maximum amounts and processing times are listed on the Payments page. Withdrawals are subject to verification checks and may be delayed while identity, source of funds or security checks are completed. We will not charge fees unless stated, but third-party or bank fees may apply. We may set deposit, loss and withdrawal limits and account holders can use responsible-gambling tools to manage their activity.
Dispute resolution
If you have a complaint please contact our support team and provide full details. We aim to resolve issues promptly and fairly. If you are not satisfied with our response you may seek independent advice or take the matter to an appropriate alternative dispute resolution service where available.
Updates to terms and conditions
We may amend these Terms and Conditions from time to time. Material changes will be published on the site and, where appropriate, notified to registered account holders. Continued use of the service after changes are published constitutes acceptance of the revised terms. If you do not accept a change you should stop using the service and close your account.