Need Help? Contact Us

Need help? The Vegas Mobile support team is ready to assist with account enquiries, withdrawals, deposits, verification, technical issues or general feedback. Contact us for bonus questions, game faults, or to report a problem. We provide live chat, phone and email channels and aim to reply clearly and promptly so you can get back to play. Use live chat for urgent matters or email for non-urgent enquiries.

Department	Contact
Customer support	[email protected] (live chat 24/7; typical email reply within 1 hour)
General enquiries	[email protected] (response within 48 hours; Mon-Fri 09:00-18:00)
Affiliate enquiries	[email protected] (partner sign-ups, reporting and account manager on request; reply within 24 hours)
Phone	+44 20 7946 2831 (urgent lines; 08:00-00:00)
Working hours	Live chat 24/7; Email Mon-Fri 09:00-18:00

Support via Email

Email is our preferred contact method for detailed requests, account-related issues, or any situation that requires documents or explanations. Please include a clear subject line and up-to-date contact details to avoid delays. For fastest service use [email protected]; attach any relevant files and state your account username or registered email in the message.

Send Us a Message

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Response Time

Most enquiries are answered within one business day. If your request needs account checks, third-party verification or payment investigations, it may take longer while we gather information. Complex cases are handled as quickly as possible and we’ll keep you updated at every stage. For urgent matters use live chat or email [email protected] and we’ll prioritise where appropriate.

Feedback

We'd love to hear from you. Send feedback, suggestions or ideas to help improve Vegas Mobile, our team reviews every message and uses it to make the site clearer, faster and fairer. Whether you spotted a bug, have a feature idea or want to tell us about your experience, get in touch and we’ll consider your input when planning future updates.