Privacy Policy

This Privacy Policy explains how we collect, use and protect your personal information when you register, play or otherwise interact with Vegas Mobile. We take your privacy seriously and aim to be clear about what information we hold, why we need it and how you can manage it.

Types of data we collect

We collect a range of information to provide and secure your account. This includes personal data you give us directly, technical data from your device and transactional data about your activity with us.

Personal data

Personal data may include your name, date of birth, address, email, telephone number and payment details. We also collect identity verification data where required to meet regulatory and anti-fraud checks.

Technical data

Technical data includes IP address, device and browser details, operating system, device identifiers and log information such as pages viewed and connection times. This helps us keep the service working and secure.

Transactional data

Transactional data covers deposits, withdrawals, wagers, game history, promotions used and communications about your account. We use this information for account management, payments and dispute resolution.

How we use your information

We use personal and technical data to operate your account, process payments, verify identity, prevent fraud, comply with our legal obligations and provide customer support. We may also use contact details to send service messages about your account. Where you have given consent, we may send marketing communications, which you can opt out of at any time.

Data protection practices

We protect your information using industry-standard measures such as encryption, secure servers and access controls. Access to personal data is restricted to authorised staff and service providers who need it to perform their role. We regularly review our security arrangements and train staff on data protection.

Cookies and tracking technologies

We use cookies and similar technologies to make the site work, remember preferences and measure usage. Categories include essential cookies, performance cookies and functional cookies. Third-party analytics and advertising partners may set cookies too. You can manage cookie preferences in your browser or via our cookie settings.

Information sharing and third parties

We share data with trusted third parties to provide services, including payment processors, identity verification and fraud prevention providers, analytics services and customer support partners. We will disclose information to comply with legal obligations or to protect our rights, and in the event of a corporate transaction such as a sale or merger.

User rights

You have rights to access the personal data we hold about you, request correction, object to certain processing, request restriction or request deletion where applicable. You may also request a copy of your data in a structured format. Requests are subject to verification and any legal retention requirements.

Access, correction and deletion

You can review and update some details via your account settings. For other requests, contact our support team at [email protected]. We will verify your identity before responding and will handle requests within a reasonable timeframe. Certain information may be retained where required by law or for fraud prevention and dispute resolution.

Privacy policy updates

We may update this Privacy Policy from time to time. Any material changes will be posted on this page and, where appropriate, we will notify you through your account or by other reasonable means. Check this page regularly for the latest version.